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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valle Services

March 6, 2026

5  out of  5
rating by Valle Services
"La atencion de Ashley fue muy eficiente y excelente"
We responded:
"Thank you for your kind review of State Farm Agent Uwem Equan’s Team. We appreciate it!"
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Jeff Groves

March 4, 2026

5  out of  5
rating by Jeff Groves
"I can’t say enough good things about Tressa and Denise at my State Farm agent’s office in Matthews. They are always so polite, responsive, and genuinely pleasant on the phone—but having the chance to meet with them in person recently reminded me just how exceptional they truly are. I stopped by to pick up a second Drive Safe & Save beacon, and I’ll admit I was a little anxious about setting up the Bluetooth connection. I struggled with the first one on my own, and they had encouraged me to come in if I needed help. I’m so glad I took them up on that offer. Both Tressa and Denise were incredibly kind, patient, and thorough. They walked me through everything step by step and made sure I left feeling confident and taken care of. They always meet my needs when I call, but experiencing that same level of care face‑to‑face made it even more special. It’s rare these days to find people who treat you like a neighbor, not just a customer—and that’s exactly what they do. I’m grateful to have such wonderful, helpful people in my corner at State Farm."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Uwem Equan’s Team. "
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Alondra Morales

March 3, 2026

5  out of  5
rating by Alondra Morales
"I would highly recommend Ashley U for any of your insurance needs. Wonderful experience with her!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Uwem Equan’s Team here in Matthews . "
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Bridget Wingate Linton

February 27, 2026

5  out of  5
rating by Bridget Wingate Linton
"Tressa King is not only a master of her craft but she loves what she does and is truly passionate in helping people! Call her today and let her assist you… see her work first hand… you’ll be glad that you did!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Anthony Alexander

February 26, 2026

5  out of  5
rating by Anthony Alexander
"Hello, my name is Sharon Boswell. I have auto insurance with State Farm and when I usually call and make my payments I speak to Ashley. She is a very patient and kind person. I would recommend her to anyone. and she is one of the best people you’d ever wanna meet 0 to 100 I would give her 100 we need more people like her when handling our business thanks, Ashley"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Fermín Lopez

February 23, 2026

5  out of  5
rating by Fermín Lopez
"Muy bien excelente con mucha atención gracias"
We responded:
"Thank you so much for the 5-star rating, Fermín! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Faith Lynch

February 23, 2026

5  out of  5
rating by Faith Lynch
"Always enjoy the customer service I receive at Mr. Equan's Insurance Agency for the past 20 years. Today Ashley carried on the tradition of excellent customer service with her friendliness & assistance updating my account info & quickly take my payment. Nothing but the best from Mr. Equan & his associates."
We responded:
"Thank you so much for the 5-stars, Faith! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Uwem Equan’s Team anytime."
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Havnot Neednot

February 19, 2026

5  out of  5
rating by Havnot Neednot
"Ms Earline Jackson was extremely insightful and helpful with her knowledgeable approach. She took time to break down my options, making it much easier to understand and decide"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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laporshe barber

February 19, 2026

5  out of  5
rating by laporshe barber
"Ms. Jackson provided absolutely amazing service while helping me set up my life insurance policy. She made the entire process smooth, clear, and stress-free, and took the time to explain everything so I felt confident in my decisions. Her professionalism, patience, and genuine care truly stood out. I now have peace of mind knowing my family is protected. Highly recommend Ms. Jackson to anyone looking for life insurance!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Uwem Equan’s Team! We deeply appreciate your kind words here in Matthews . "
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Francisco Licona

February 19, 2026

5  out of  5
rating by Francisco Licona
"Servicio Al cliente muy amable y eficas... Ashley es muy amable"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Uwem Equan’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Matthews ."
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Valerie Lopez

February 19, 2026

5  out of  5
rating by Valerie Lopez
"Ashley was an amazing agent! She helped me with all my needs in such a timely manner! Definitely will be recommending her to my friends and family!"
We responded:
"Thank you for the amazing review, Valerie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tomasa Bonilla

February 19, 2026

5  out of  5
rating by Tomasa Bonilla
"Thank you Ashley Urena"
We responded:
"Tomasa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Uwem Equan’s Team—we are always here to help!"
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Berhane Andemeskel

February 10, 2026

5  out of  5
rating by Berhane Andemeskel
"Tressa did an amazing job"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Garry Grimes

January 15, 2026

5  out of  5
rating by Garry Grimes
"TRESSA! I recently moved from Georgia and she made the switch in auto policy fast and effortless…at least on my side. 😅 She was very friendly and took care of everything! Thank you again Tressa!!!!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Garry, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Uwem Equan’s Team—we are always here to help! "
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Joe Warzyn

December 8, 2025

5  out of  5
rating by Joe Warzyn
"Tressa did an excellent job immediately calling me back and helping set up an urgent auto policy for a new vehicle. She did it within 5 min!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Richard Greene

December 5, 2025

5  out of  5
rating by Richard Greene
"Tressa was very helpful with an issue on a return check . She went above and beyond to help me get my refund . Every time I have called or went by the office she has always had a smile and very helpful ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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michael blackmon

December 4, 2025

5  out of  5
rating by michael blackmon
"Received great service from Tressa, Would highly recommend her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jerome “Tyler GORTEZ!” Tingleson

November 26, 2025

5  out of  5
rating by Jerome “Tyler GORTEZ!” Tingleson
"Got my insurance taken care of quickly with Tressa, great service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michelle Watson-Davis

November 20, 2025

5  out of  5
rating by Michelle Watson-Davis
"The most excellent service I have experienced in quite sometime.The icing on this cake was how Taryn took the time to verify that what I needed is exactly what I signed up for prior to purchase, while still offering additional ways to save! Thank you again, Taryn Barnett for your exceptional customer service. State Farm for life!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Benedict Smith

November 15, 2025

5  out of  5
rating by Benedict Smith
"Tressa Was terrific! Outstanding Service from top to bottom"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Antonio Berry

November 12, 2025

5  out of  5
rating by Antonio Berry
"TRESSA GAVE EXCELLENT SERVICE, SHE KNOWS THE INS AND OUTS OF INSURANCE!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Corey Lawing

November 5, 2025

5  out of  5
rating by Corey Lawing
"Love my local State Farm agency"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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nessi serrano

October 30, 2025

5  out of  5
rating by nessi serrano
"Uwem and his team were amazing! They made the whole process super easy and explained everything clearly. Very professional, responsive, and friendly. Definitely recommend this office for anyone looking for reliable insurance and great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Domingos Trindade

October 9, 2025

5  out of  5
rating by Domingos Trindade
"I received excellent service from Tressa.. highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sparkle Kemp

October 6, 2025

5  out of  5
rating by Sparkle Kemp
"I love working with State Farm. I have been working with Taryn specifically for awhile now and it has been a seamless process every time. I appreciate the fact that they work with you, are patient, and considerate to your life situations and circumstances. I highly recommend them to handle any car and home insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"