State Farm® Insurance Agent Uwem Equan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zoe J
March 11, 2025
5
out of
5
rating by Zoe J
"Amazing place. Mrs. Nancy Valladares was amazing and helped out so much!!! Made it all so much easier for me !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patrice Williams
March 11, 2025
5
out of
5
rating by Patrice Williams
"I had an amazing experience working with Tressa King! She was incredibly helpful and patient as she walked me through my policy, thoroughly explaining all the details. Tressa went above and beyond to make sure I understood everything I had, and she worked diligently to get me the best quote that fit my budget while still providing great coverage. Her professionalism, knowledge, and personable nature made the whole process seamless and stress-free. If you're looking for an insurance expert who genuinely cares about your needs, I highly recommend speaking with Tressa—she’s truly amazing at what she does!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Maria Perez
February 27, 2025
5
out of
5
rating by Maria Perez
"Tressa was amazing today!! I made about 5 calls to different companies, this by far was the best! She made everything so simple!! Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mark Spagnolo
February 4, 2025
5
out of
5
rating by Mark Spagnolo
"Really great team and service from the nice folks here. Prompt responses to questions and personal service from real live people not AI robots. How refreshing and reassuring."
We responded:
"Thank you Mark for your review. Giving personal service is really something we take pride in. We appreciate your loyalty to State Farm and being a part of what makes us grateful."
Keith Templin
January 28, 2025
5
out of
5
rating by Keith Templin
"Tressa was of great assistance, she helped me understand my policy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
george laffey
January 23, 2025
5
out of
5
rating by george laffey
"“I had the pleasure of working with Tresa and I couldn’t be more impressed with the level of service I received. From the moment I reached out, she was incredibly responsive, professional, and genuinely interested in finding the best insurance solutions for my needs. Tresa took the time to thoroughly explain my options and made the entire process easy to understand. I felt confident in my decisions thanks to her expertise and attention to detail. I highly recommend Tresa to anyone looking for trustworthy, reliable insurance guidance. Exceptional service all around!”"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Phillip Stack
January 14, 2025
5
out of
5
rating by Phillip Stack
"Very pleasant and easy to set up auto insurance within 10 mins. They answered every question with detailed answers."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
yvonne story
January 14, 2025
5
out of
5
rating by yvonne story
"Excellent"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sonya Wray
January 14, 2025
5
out of
5
rating by Sonya Wray
"This was a very good company to work with. They know what they’re doing. I have to add that Tressa is wonderful to work with."
We responded:
"Thanks so much, you can say that again. we exist because of people like you. "
Bill McKee
January 13, 2025
5
out of
5
rating by Bill McKee
"Had a great experience with Tressa.. very knowledgeable and kind"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kelly Asbury
January 6, 2025
5
out of
5
rating by Kelly Asbury
"Tressa is a pleasure to work with, is knowledgeable, always kind, and is quick in taking care of requests. It has been the best insurance experience in all aspects."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Alexander Fitzgerald
November 20, 2024
1
out of
5
rating by Alexander Fitzgerald
"Do not waste your time or money at this agency! The agent has a terrible, nasty and rude attitude towards customers. If something happens with your claim he is NEVER in the office to assist you. The employees run the business ALONE!!"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
ramell watson
November 16, 2024
5
out of
5
rating by ramell watson
"Tressa was amazing! I was looking for new coverage for a car i recently purchased and she was able to get everything i needed within my affordable range. Would definitely recommend her as her customer service was second to none!!Thank you so much Tressa!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
G Hutch
October 30, 2024
5
out of
5
rating by G Hutch
"I called the Matthews office today with a coverage question. My question was quickly answered with a detailed explanation. Our experience with this office over the years has always been friendly, helpful and professional."
We responded:
"Thank you so much for the review. We really appreciate you being a part of the State Farm family for so many years, and we could not do it without you."
Samuel Habtom
October 23, 2024
5
out of
5
rating by Samuel Habtom
"Tressa was a hugh help with saving me money today. She is very honest and helpful"
We responded:
"That is great news to hear!! We really try to go above and beyond to give you remarkable service that you deserve. Thank you for the review and we are so happy to have you as part of the State Farm family."
Brian Gray
October 20, 2024
5
out of
5
rating by Brian Gray
"Tressa was a great help for me assisting with my insurance policy . I would recommend her over any insurance company great person and very down to earth !"
We responded:
"Brian, Thank you for taking the time to share your experience with us. Please don't keep us a secret."
Denika Baker
October 15, 2024
5
out of
5
rating by Denika Baker
"I’ve received the best service from Tressa. Very helpful and kind. I’ve been with another carrier for years and this is the first time anyone has went over my coverage and actually explained it to me. I would definitely recommend this agency to all my family and friends."
We responded:
"Denika, Thank you for your trust in our agency. We appreciate your feedback and loyalty to us. Please share our information with all your family and friends."
KieranKelly Treacy
October 11, 2024
5
out of
5
rating by KieranKelly Treacy
"We moved to NC from out of state and had a fairly complicated situation. We were unhappy with the first place recommended to us so switched based off of reviews online and we haven’t been disappointed. Tressa has been a great resource, responsive and very helpful."
We responded:
"Thank you for the wonderful review recognizing our team and their efforts, We strive to go the extra mile to provide you with the customer care that you deserve and truly appreciate your kind words! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We hope your move to North Carolina has been pleasant! "
Jeanpaul Baumann
September 6, 2024
5
out of
5
rating by Jeanpaul Baumann
"Met with Tressa and she helped me with my son's rentals insurance policy. Also consulted on third auto. Very knowledgeable and helpful"
We responded:
"Can't thank you enough for taking the time to share your experience!!"
Naomi McRary
September 4, 2024
5
out of
5
rating by Naomi McRary
"Tressa was just amazing today!! We’ve been with State Farm for a long time and I wanted to come in and just go over all of our policies with her since we’ve had some changes. She went over each policy with me in detail, gave recommendations, no pressure to do anything I didn’t want to do and I understood everything we went over. Very knowledgeable and I feel so comfortable understanding everything! The best!"
We responded:
"WOW!! Thanks so much for sharing your experience!! It’s our goal to always be just as helpful and attentive as you described and thankful to have State Farm family members like you!"
Christopher Griffin
July 8, 2024
5
out of
5
rating by Christopher Griffin
"Many thanks to Tressa for expediting my daughter’s (overdue) rental insurance renewal. I was missing some necessary information, but she called the apartment managers and sorted everything out!"
We responded:
"Chris, We hope for many more years to come for assisting yourself and your family. We really appreciate you and we do care and want to provide you with the best possible service, "
Melissa Whitmore
July 3, 2024
5
out of
5
rating by Melissa Whitmore
"Tressa is the best! This team is always super responsive and professional. Highly recommend Uwem Equan’s office as we feel they look after customers and provide the best insurance coverage without gauging customers."
We responded:
"Melissa, Thank you for that. We really do appreciate being able to provide you with the services you need and deserve. After many years of being a State Farm agent, it still gives me such pleasure in being able to give remarkable and personable service. I am so thankful for such wonderful customers like yourself."
Maria Taylor
May 1, 2024
5
out of
5
rating by Maria Taylor
"I RECOMEND TRESSA !!Great service. Wonderful staff. I recommend this Matthews office for all of your insurance needs."
We responded:
"We really appreciate your business more so for recommending other people to us. We are so glad to serve you. "
Humberto Costa
April 24, 2024
5
out of
5
rating by Humberto Costa
"Great service. Tressa was very kind and efficient!"
We responded:
"Thank you Humberto, We do take pride in giving you remarkable service. Please share our information with your friends and family."
Brett Hrischenko
April 11, 2024
5
out of
5
rating by Brett Hrischenko
"A professional, friendly and helpful experience with State Farm. I appreciate the great customer service."
We responded:
"Thank you for the wonderful review. I will be sure to share your review with the office. It means so much to us to hear the positive feedback and I know Tressa will appreciate your words."